Accessibility Statement
Last Updated: January 1, 2024
Our Commitment to Accessibility
At 3rd Set Smiles, we are committed to ensuring that our dental services and website are accessible to all individuals, including those with disabilities. We strive to provide an inclusive environment where everyone can receive quality dental care with dignity and respect.
Physical Office Accessibility
Our dental office features:
- Wheelchair Access: Full wheelchair accessibility throughout our facility
- Accessible Parking: Designated handicapped parking spaces close to our entrance
- Wide Doorways: All doorways accommodate wheelchairs and mobility devices
- Accessible Restrooms: Fully equipped accessible restroom facilities
- Treatment Rooms: Spacious treatment rooms to accommodate wheelchairs and caregivers
- Adjustable Equipment: Dental chairs and equipment that can be adjusted for patient comfort
- Ground Floor Location: Our office is located on the ground floor for easy access
Communication Accommodations
We provide various communication options to meet diverse needs:
- Large Print Materials: Patient forms and information available in large print upon request
- Written Communication: We can provide written instructions and communicate via writing if needed
- Clear Verbal Communication: Our staff is trained to speak clearly and can repeat information as needed
- Extra Time: We allow additional time for appointments when needed
- Caregiver Support: We welcome caregivers and support persons in treatment rooms
- Sign Language: We can arrange for sign language interpretation with advance notice
Special Accommodations
We offer special accommodations including:
- IV Sedation: For patients with anxiety or special needs requiring sedation
- Flexible Scheduling: Early morning or late afternoon appointments for those who need them
- Quiet Environment: We can minimize sensory stimulation for sensitive patients
- Break Time: Patients can take breaks during procedures as needed
- Home Care Instructions: Detailed, easy-to-understand home care instructions
Website Accessibility
Our website is designed with accessibility in mind:
- Alt Text: Images include alternative text descriptions
- Keyboard Navigation: Full website functionality using keyboard only
- Clear Structure: Logical heading structure for screen readers
- Color Contrast: High contrast between text and background colors
- Readable Fonts: Clear, legible fonts with adjustable sizing
- Mobile Responsive: Fully functional on mobile devices and tablets
- Simple Navigation: Clear, consistent navigation throughout the site
Assistive Technology
Our website is compatible with common assistive technologies including:
- Screen readers (JAWS, NVDA, VoiceOver)
- Screen magnification software
- Voice recognition software
- Alternative input devices
Request Accommodations
If you need any special accommodations for your visit, please let us know when scheduling your appointment. We are happy to discuss your specific needs and ensure your visit is as comfortable as possible.
Please call us at (480) 933-0434 to discuss accommodations or if you prefer, you can email us with your needs and we'll make the necessary arrangements.
Ongoing Improvements
We are continuously working to improve accessibility at our practice and on our website. We regularly review our policies and procedures to ensure we're meeting the needs of all patients.
Feedback
We welcome your feedback on the accessibility of our services and website. If you encounter any barriers or have suggestions for improvement, please contact us:
3rd Set Smiles
2600 E Southern Ave, Suite B1
Tempe, AZ 85282
Located on the north side of Southern, between Dobson and Price
Phone: (480) 933-0434
Email: accessibility@3rdsetsmiles.com
We will make every effort to respond to accessibility feedback within 2 business days and work to resolve any issues promptly.
Standards Compliance
We strive to conform to Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards. These guidelines help make web content more accessible to people with disabilities and more user-friendly for everyone.
Third-Party Content
While we strive to ensure accessibility of our entire website, we may link to third-party sites or use third-party content that is not fully accessible. We are not responsible for the accessibility of third-party content but will work to provide accessible alternatives when possible.